Taking your car to an auto shop involves quite a few things. It doesn’t matter whether you’re heading in for an auto repair or essential maintenance; there is a specific process to follow. In this article, we’ll review everything you need to know about heading to your local shop so that you know what to expect.
You must schedule an appointment with most mechanics. Usually, auto shops have a parking lot of cars they need to work on and a few in the garage. That’s why they use a schedule to stay organized. Technicians don’t want to schedule more vehicles than they have time for. To schedule an appointment, call the shop and ask when a mechanic can get you in.
The shop will perform a thorough evaluation. First, they’ll ask you what’s wrong with your car. If you’re not sure, describe the problems you notice. For example, you can say that your air conditioning is not blowing cold air or that your brakes are making a noise. A shop will ask you for additional details. Then, they’ll schedule an evaluation to determine what the problem is.
Most shops won’t automatically repair your car after an evaluation. Instead, they’ll call you to tell you what is wrong with the vehicle. The technician on the phone will give you an estimate so you know how much repairs will cost. Finally, they’ll ask whether you want them to repair the car. The representative will typically be able to tell you how long it will be until your vehicle is repaired.
An auto shop will communicate with you while repairing your vehicle, especially if there are any problems. According to IMR Inc, in 2022, independent repair shops said the main challenges they faced were parts shortages (35.8%), affordable parts (29.4%), and timely parts delivery (27.0%). Challenges like these can delay your car’s completion, but your mechanic will call you to let you know.
You can expect a thorough evaluation when you work with a local auto shop like Kruse Automotive. We always make prompt, professional communication a priority. Our technicians specialize in AC repair, brake repair, auto body repair, engine repairs, electrical work, and much more. Contact us when you need to schedule an appointment.